Welcome to our new Blog, The Practice Insider! This is the place for you to get pet health tips, fun pet items, and updates on your pet's health needs. Since this is the first post I wanted to introduce myself. I'm Monica Leighton, and I'm the Practice Manager here at Jacaranda Animal Hospital. So, your probably thinking what is a Practice Manager and what exactly do they do? To sum it up fast I handle all the behind-the-scenes, non-medical stuff. Everything from permits, licensing, bio-hazard, OSHA and drug enforcement monitoring, training and regulation updates, and staff training. I meet with all the drug vendors and handle all the ordering, inventory as well as our online store. I coordinate all the reminder notifications clients receive such as birthday notifications, online store specials, vaccine reminders, patient portal requests, id card processing and all your appointment reminders and confirmations. I'm the voice of all our social media accounts, I built and run our office website and I organize and plan our annual Fur Fest office event. Some of my favorite responsibilities and most fun I get to do is pet safety talks for local schools and coordinate appointments for our local rescues.
On a personal note, I am a mom to an amazing teenager, 3 little pups, 2 cats and a hedgehog. I started at Jacaranda Animal Hospital in 1999 and have been here ever since! I own Professional Pet Sitting and I'm a Color Street Nail Stylist.
You can also hear me do the "Pet Tip Of the Week" on the local talk radio Doggy Diva Show.
If there is ever anything I can do to help you please do not hesitate to ask for me and I look forward to sharing with you all in The Practice Insider!